If you have tried all of the above and you still can’t sign in to Skype, come on over to the Skype Community, where there is a wealth of information and around three million people waiting to help. Make sure you sign in using the correct account with your email address, phone number, or Skype account information. Sign out of Skype, and then sign back in.If the issue persists, lets try to disable User Account Control. For more information, refer to the Restore from a system restore point section in the following link: Recovery options in Windows 10. Skype connectivity issues: You can’t connect to Skype. Skype crashes, hangs or freezes: Your Skype is acting weird and trying your patience. Or you cannot log in to it: In a nutshell, your Skype won’t open or work. Choose a restore point, and then select Next > Finish. The most notorious ‘Skype isn’t working’ issues in Windows 10 are: The app cannot be launched. If you're able to access the correct Skype account from another device, you can identify the username of the account you're signed in with by following the steps in this article to find your Skype name. Select Recovery > Open System Restore > Next.
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